Legal

Terms and Conditions

Last updated: September 2026

Our Services

Matsqui Appliance Repair provides diagnosis and repair of domestic appliances across Langley, Abbotsford and the surrounding Fraser Valley. Booking a visit means you accept these terms.

Diagnosis and Quotes

We diagnose the fault on site and give you a clear price before any repair goes ahead. A diagnostic fee may apply to the call-out; where you approve the repair, that's explained to you up front.

Pricing and Payment

Prices cover labour and any parts we supply for the agreed repair. Payment is due once the work is complete unless we've agreed otherwise. Any figures quoted in advance are estimates until the fault is confirmed in person.

Parts

We fit genuine manufacturer parts wherever possible. Some components may need to be ordered in, which can affect timing; we'll keep you posted and book a return visit as soon as the part arrives.

Access and Safety

We ask that the appliance is reachable and the area around it is safe for our technician to work. If we can't safely access the appliance, or the environment is unsafe, we may need to reschedule.

Warranty

Completed repairs carry a 90-day warranty on parts and labour, as set out on our Warranty page. That warranty covers the specific repair performed, not unrelated faults that arise later.

Limitation of Liability

We carry out every repair with due care and skill. To the extent the law allows, we aren't liable for indirect or consequential loss, or for pre-existing faults and wear beyond the scope of the agreed work.

Governing Law

These terms are governed by the laws of British Columbia, Canada, and any dispute falls under the jurisdiction of its courts.

Changes to These Terms

We may revise these terms from time to time. The version published on this page at the time you book is the one that applies to your job.

Questions?

If anything here isn't clear, get in touch and we'll walk you through it.

Matsqui Appliance Repair

Phone: (236) 804-3497